Refund Policy
Our Refund policy is simple....
We're a SMALL business. that has the utmost respect for you and your hard earned dollars.
RETAIL ITEMS:
- We want you to be pleased with all of your purchases. Online returns for store credit or exchange are a hassle for everyone.
- In store purchases are non-refundable. Please be sure about your items.
- If for any reason you are not happy with your selection, we will gladly issue you a refund or exchange for the value of your purchase within 15 days of your receipt date. All returned items must be in the original, unused condition.
- Regular shipping costs for retail items is $10.
- We ship via UPS for most items. Small items may ship USPS.
- Oversized items may require additional shipping expenses and you will be notified of this should your purchase item(s) be large in size.
- Pick up is available in our Pittsboro Brick and Mortar for locals or visitors to the area.
- We do our best to make sure your packages arrive safely and without additional expenses.
- Most oversized items will note "additional shipping expenses" to be added.
- We ship items within 2-4 days.
BOHO BRIDE AND ELOPEMENT RENTALS:
- For Boho Bride and Elopement Rentals we have a delivery fee of $50 to $150 within the Raleigh, Durham, Chapel Hill, Pittsboro area. All rentals outside of that area will be based on mileage and invoice. Estimates available.
- A 50% non- refundable deposit is required to secure your rental. Balance is due the day before your rental items are delivered. We also require a 20% refundable deposit to cover any damages to our rental items. Should items be damaged beyond repair...you will be charged 3 times the rental amount for the item(s).
