Our Refund policy is simple....
We're a SMALL business. that has the utmost respect for you and your hard earned dollars.
- We want you to be pleased with all of your purchases. Returns for store credit or exchange are a hassle for everyone.
- If for any reason you are not happy with your selection, we will gladly issue you a refund or exchange for the value of your purchase within 15 days of your receipt date. All returned items must be in the original, unused condition.
- Regular shipping costs for retail items is $8. We always have a minimum purchase that qualifies for Free Shipping.
- We ship via USPS for most items. Large items or purchases greater than $250 will ship via UPS.
- Oversized items may require additional shipping expenses and you will be notified of this should your purchase item(s) be large in size.
- Pick up is available in our Pittsboro Studio for locals or visitors to the area.
(For example, larger and delicate decor items will often require extra packaging therefore requiring extra expense to ship)
- We do our best to make sure your packages arrive safely and without additional expenses.
- Most oversized items will note "additional shipping expenses" to be added.
- We ship items within 2-4 days.
Original shipping and handling fees are not included in the refund. Please include your receipt, your packing ticket and merchandise in your return.
*All sale items are final sale, no returns allowed.
BOHO BRIDE AND ELOPEMENT RENTALS:
- For Boho Bride and Elopement Rentals we have a delivery fee of $50 to $150 within the Raleigh, Durham, Chapel Hill, Pittsboro area. All rentals outside of that area will be based on mileage and invoice. Estimates available.
- A 50% non- refundable deposit is required to secure your rental. Balance is due the day of your rental items. We also require a 20% refundable deposit to cover any damages to our rental items. Should items be damaged beyond repair...you will be charged 3 times the rental amount for the item(s).
We are deeply grateful for your support and we look forward to serving you.
92 Perry Grave Yard Rd.
Pittsboro, NC 27312